We strongly recommend that you have a qualified service technician relight any pilot light that has gone out.

  • A pilot light that repeatedly goes out, or is very difficult to light, may be a sign that there’s a problem with the appliance or your propane system. If you’re experiencing a similar problem, don’t try to fix it yourself. Contact a professional technician to evaluate the appliance or propane system. Fires, explosions and serious injuries can occur when untrained individuals try to fix a pilot light.
  • If you do try to light a pilot light on your own, please proceed with great caution and follow these rules:
  • Follow all of the manufacturer’s instructions and warnings concerning the appliance.
  • If the appliance is in a basement or closed room, thoroughly ventilate the area before lighting the pilot.
  • Don’t smoke or have any sources of ignition, like flames or spark-producing materials, in the area before lighting.
  • Be on alert for the smell of propane. Sniff at floor level before lighting the pilot.
  • If you smell gas, do not attempt to light the pilot.
  • Don’t allow extra or unnecessary people, especially children, to be in the area when you’re lighting the pilot.
  • Don’t try to light the pilot in an area where other odors might interfere with your ability to smell propane.
  • Don’t light the pilot if musty or damp smells persist. These can mask the smell of propane.
  • Don’t apply force or use tools on the pilot light or its controls. You could cause damage, leading to gas leakage. Use only your hands to operate knobs, switches and buttons.
  • Don’t attempt to let air out of gas lines by opening a valve or fitting inside a building or enclosed space. You could be releasing gas, yet not be able to smell it.
  • Don’t apply oil to a sticky knob or button on a gas control valve. Oil can cause the control valve mechanism to stick and malfunction.

60th sweepstakes logo

Find Nearest Location

cta delivery new edited

cta pay bill edited

cta become customer edited

cookbook cta new edited