See What Our Customers Are Saying About Us!
"Sharron at the front desk was delightful and the gentleman filling my 15lb. tank got it done right...and it was only $10!"
- Sean N.
"Just a note to thank [the Hinckley, Minnesota Lakes Gas] so much for taking the extra time to go down out road and check things out before delivery. Your company's service is outstanding! You really help customers out. Always getting my propane to our little cabin on time, and often with short notice. Have a terrific summer and God bless you all! Thank you." - Karen C.l / Hinckley, MN
"First thing I want [Lakes Gas in Crivitz, Wisconsin] to know is that we are, for the first time in many years, without worry regarding gas delivery. I wish I had made this move long ago. You can share this with whomever. The funny thing is when I called about the other company to pick up their tank they had many questions as to why I made this switch. I told them. Service, Price, communication and honesty. I told them they failed them all. 40 years with them. Didn’t seem to matter. And some companies fail to see it and then go under.
So we wanted you to know this... from us both, thank you! You can also share this with Jason, Jason and the man that delivered the gas...All were easy to talk with and were very much like my own family. So the comfort level was good." - Jim & Annie M. / Crivitz, WI
"Just a quick thank [the Lakes Gas Reedsburg, Wisconsin location] for your great service through our unusually cold winter. Your deliveries were timely and we never worried that we would run out of fuel. A particular thanks to your delivery personnel who had to work long hours in the lousy weather." - Ken T. / La Valle, WI
“I never write letters like this, but I feel compelled to do so in this case. I was treated extremely well by Tina in the Hollandtown, WI Lakes Gas office. I went in to buy my propane for this winter and Tina could not have been nicer. She was knowledgeable and very helpful. This customer service is rare these days and just thought she deserved a ‘thank you.’” - Steve D. / Greenleaf, WI
“Thank you for taking care of me and making sure I never run out of gas during the cold winter months!” - Donnie D. / Layfayette, MN
“You just filled my tank for the first time today and I liked the fact that you did not drive your heavy truck on my new drive and that the bill was very easy to read and answered all of my questions. Thank you for a job well done on all fronts.” - Charles and Carol E. / La Valle, WI
“It was so very nice that the driver asked permission if it was okay to turn around since this our first delivery.” - Virginia S. / Henderson, MN
“I am very pleased with the gas system and leak checks you offer to your current customers at a discount. It is the best $30.00 spent and Jim is very personable and knowledgeable. He provided our family with greater confidence in your services.
In a world where satisfaction is becoming more difficult to find, your business is a shining star! You have very good people on board. We look forward to talking to Jody and seeing Larry over the winter. And, should we ever need any services before our next time, Jim or any of your crew will be most welcome.” - The Hauswirth Family
“It was the Customer Service Representative who took the time to answer all of my questions that convinced me to go with Lakes Gas.” - Dan F. / NYA, MN
“I’m writing to offer my compliments and sincere thanks for the skilled, responsive, customer-oriented branch manager you have in Grand Rapids. John Schench is almost too good to be true!
I have a one thousand gallon buried, self-owned tank and became a Lakes Gas customer one year ago. Last spring, I had a propane leak. Frightening to say the least. Although he came at the end of a busy work day (he was out of the immediate area when I called), John came late in the afternoon and didn’t leave until the problem (a corroded copper pipe at the junction where propane comes into the house) was identified and fixed and my system was operational again.
Recently, on August 31st, he returned to check the anode bags and make sure my system was in good shape for the winter. He ended up replacing a questionable fitting – again, several hours of his time.
Since becoming a Lakes Gas customer, I have enjoyed the professionalism and courtesy of each of the Grand Rapids staff with whom I’ve dealt. Sara and Sandy in the office are great and Steve Houg introduced me to your company. What a “treat” in this day and age! - Kitter S. / Grand Rapids, MN
“To the ladies in the office: we extend our most sincere “THANKS” for doing all you did to get our tank on Long Lake filled. Thanks also to the great guy who made that Friday delivery!” - Bill & Darla D. / Waseca, MN
“You are the best customer support person I have talked to on a phone! Wow! Tell your boss you need a raise — you are extremely professional, helpful, and pleasant to talk to!” - Rick P. / Crosby, MN